Is your FQHC struggling with it's EHR system?

The team at Medical Advantage knows how important a fully functional EHR is to today’s Federally Qualified Health Center (FQHC). We understand the unique needs of community health centers and can provide training, advice, and optimization to get you where you need to be.

 

Symptoms of EHR Issues

When your EHR system isn’t properly optimized you’re likely to experience the following issues:

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Poor Productivity

Your staff struggles to fullfill all their responsibilities.

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Cashflow Challenges

Slow payments from insurance groups and patients.
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Quality Issues

Low quality scores and compliance.

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Employee Burnout

Your staff are burning out and leaving your organization.

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Complaints about EHR

Your staff is telling you this was easier at their last position.

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Revenue is Down

Same amount of patient visits yet revenue is down.

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Most modern day EHR systems are high quality and capable. The issue is how the system has been implemented and how it’s being used.

Benefits of EHR optimization

An optimized and efficient EHR can positively impact all areas of a practice. Some of the more notable improvements include:
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Increase Cashflow

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Increase REVENUE

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Increase PRODUCTIVITY


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INCREASE RETENTION

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Increase QUALITY SCORES


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Increase SATISFACTION

Medical Advantage is the experienced FQHC partner that you need.

Understand how to use your EHR system for FQHC reporting

Medical Advantage provides tip sheets, user guides, and training programs to help you utilize the full functionality of your EHR system in order to be successful in your reporting needs. Our team is qualified in eClinicalWorks, NextGen and Allscripts. 

We provide help with:

  • Financial reporting, ensuring success with both UDS claims-based and encounter-based reporting requirements;
  • PCMH Designation support;
  • Quality Measure Documentation audits.
Doctor using an EHR system on a tablet
Doctor using an EHR system on a tablet

Optimizing Workflows for UDS Reporting

Our EHR expertise, in addition to our experience with FQHC practices, allows us to create workflows for proper documentation capture by your front office staff ensuring you maximize your success in incentive and grant programs. We will review your current practice workflows and create a plan to include database modifications, staff training and workflow training documentation as needed by your unique practice.

Understand how to use your EHR system for FQHC reporting

In an FQHC, efficient and effective workflows will allow you to see more patients, deliver better care, and increase revenue. Years of experience and our consultants’ background as users of EHR systems themselves, allows us to create workflow optimization for our clients that work best for the unique nature of their practice. Many tasks can be automated which will free up time for other work – if you are considering implementing telehealth, kiosks, or the patient portal let us help you create an engagement strategy that will get your patients excited about the new features available to them.

Doctor using an EHR system on a tablet

Managing Billing Concerns

Some FQHCs see patients with private insurance and are uncertain about best practices for billing. Our team will review your database’s financial setup and ensure everything is correct for the payer programs you participate in. Our RCM and billing team use EHR systems to help organizations find success in sending out clean claims in the most efficient and effective manner. Allow us to educate the end users at your locations about the requirements of the programs and help explain why documentation must be done in certain ways.

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Hands-On Support

Allow our help desk support experts to act as your first line in the resolution of problems you are having with your EHR system. We will also act as a liaison for your team if something needs to be escalated to the EHR vendor – let us take the time to resolve the issues and your team can continue about their day.

We’re here to help:

  • Train your staff
  • Help you succeed in Value-Based contracts
  • Answer questions and provide on-demand support
  • Act as your advocate with your EHR vendor
  • Train your staff on proper billing and coding procedures
  • Provide expertise and advice on payer reporting and incentive programs
  • Develop additional tailored solutions that may benefit your practice

EHR Consulting Services

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EHR Optimization

Your practice. Your workflow. Our customized solutions.

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EHR Migration

If you’ve exhausted your options with your EHR and are ready to migrate to a new solution – our experts can make the process seamless and pain-free. 

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Go-Live Support and Helpdesk

We listen, then develop a personalized implemention to suit the needs of your practice.

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EHR Training and Support

Your in-house expert, we help you optimize workflows, leverage new tools and provide ongoing technical support.

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Project Timing

Whether you’re carefully planning for the future or need our team to start right away – we can meet your timelines. 

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Project Sizing

The flexibility you need. We can help across multiple locations in large practice groups, or keep the scope small to fit within your budget.

Past Successes

Alcona Health Center:                Optimizing an FQHC For Telehealth

Medical Advantage is a leading EHR Optimization partner for community health centers and FQHCs. See how we helped the Alcona Health Center take their EHR to the next level - by optimizing their EHR for billing and documentation for telehealth, to streamline Alcona's processes and reduce administrative burden.

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Decrease in overdue alerts

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Increase in patient portal engagement

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Decrease in open recieved lab results > 7 days

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Increase in patient visits per day

Our FQHC experts can help you optimize your practice.

Contact Us